We want to make sure that both our customers and electricians are staying safe and healthy during the coronavirus pandemic.
Are we still working?
Yes! If any of our team do show symptoms they self-isolate in line with current government guidelines.
What are we doing?
We have and/or will be in contact with our customers to advise them that they are to make us aware immediately of anyone showing Covid19
symptoms within the household. In line with the government guidelines; If you yourself are currently self-isolating, or live with someone who is self-isolating due to Covid19 symptoms, we ask that you inform us immediately of your situation.
What can I do?
If you are displaying any symptoms, you must make us aware, we, unfortunately, will not be able to complete any work at your property. We can then rearrange your date of appointment.
On arrival of your engineer:
Do not shake the engineer’s hand on arrival.
Keep a suitable distance from the engineer.
If you are concerned that anyone within the house is showing symptoms of Covid19, please contact us immediately.
Ensure that the engineer washes his hands or uses hand sanitiser on entry - and wash your hands also.
We will be providing updates on how to deal with working in these situations, in line with the government guidelines on best practice.
If you are self-isolating
If you or anyone in your home are self-isolating we won't be able to complete any work at your property.
You need to contact the office as soon as possible to re-arrange or to cancel.